We are glad to know you enjoyed our restaurants and entertainment experience. Mutual Fund and ETF data provided by Refinitiv Lipper. Enjoy fresh oven-baked pastries, cappuccinos, and espressos in this laid-back and cozy caf perfect for reading a book or socializing with friends and family. We will see you soon in Planet Hollywood Cancun. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. 1 hour to airport on way home, Dear Erin, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. The third room was a complete upgrade it made the stay so much better. They maybe went 2 times each the whole day. The beach servers were the friendliest. There were limited tubes. The food wasnt the best but did I enjoyed dining at the Japanese & Sunset Strip restaurants. Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. Unlock Member Rates! from one central panel. Just because youre in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the world. So, you'll be happiest if you don't plan to leave the resort during your stay or if you want to do excursions close to the resort. Some bodies were located in the foundation and some in the walls. Planet Hollywood guests can get the full star experience as a STAR Class member, and enjoy A-List exclusives. And its loud. It was ok. Live the VIP experience and dance the night away in paradise. We are not picky. The pool bars were ok. This is the version of our website addressed to speakers of English in the United States. Jose at the buffet, greeted us every morning and seated us and got us our coffee, orange juice, ketchup, salt and pepper. We waited in line for Hibachi grill 2x. There was no lighting outside in the evening. I will say that it was noticeable. The steak house was really good the first time. 2023 Planet Hollywood Cancun Adult Scene. We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. Our ceiling in our bathroom leaked into our sink. Overall we enjoyed our time. Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. Star regards, Jonathan Iriarte General Manager, Excellent resort, excellent staff, mediocre food. Blue Diamond Hotels and Resorts Inc. All rights reserved. The resort features Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. Yes, free parking is available to guests. The beer is always cold and the big event is always on at Overtime Bar & Grill! It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! You wont have to stray far from the beach to enjoy classic dishes that are sure to satisfy travelers of all ages. Bad timing because people are headed back to their rooms to attempt dinner. Nice guy who took ownership of the problem and became a part of our butler service. Be sure they will be even more motivated. Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat Cuts for Sale, cooked to perfection under your direction. Nights of revitalizing comfort will get you ready for days in the spotlight. It seemed to get really busy on the weekend. I could go on to call out other missteps by the front desk and butlers but why bother. We hope that we will receive you again soon. Queuing arrangements for lower class guests need to be addressed. Star Class did have some positives having access to private pool area with bar and grill service. Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. 96% of travelers recommend this experience. We enjoyed the Lazy River and playing Bingo. We've created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa, and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. We had to wait but probably only 45 minutes. We are a family of 4 and usually prefer to eat later as in 20.00/21.00. Explore 292 suites, stunning wedding venues, eight . Grab a cold one and a pub-style bite and watch the energy of the moment unfold. He got us in. Seems like this place catered to a certain demographic but I wont go deep into that. Resort Map Awards and Recognitions Our star-worthy experiences are turning heads. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Also there was rarely popcorn there which did disappoint the kids. You have to empty it lots. Hi if we are on the family side could we go hang on the adult side? The beach servers were the friendliest. We recommend calling ahead to confirm details. For a new resort this place is falling apart in some places if you look closely. One night we went right at 6 again. The food is amazing at all restaurants, specialty and buffet. I did the "STAR PACKAGE" and I can tell you it wasn't worth it. Lined up at 2:30. Check-in: You could find shade in swim up bar in family pool. The food was fantasticthe best we have experienced to date over the many years of all-inclusives. The U.S. State Department issued a travel advisory earlier this month, telling travelers to exercise increased caution in Mexico due to crime.. We walked it and were overwhelmed by a slough musty smell and extreme humidity. Enjoy traditional pub food, themed trivia nights. Please review, this will take some time. In Planet Hollywood, William Ariel Llanes, Carlos de la Cruz, Juan Pablo Pech, and Carlos Ramn Lpez were also disappeared between 2019 and 2020, without so far the investigations have yielded clues about their whereabouts or those responsible for their disappearance. We ordered all 3 desserts to try them all. You have to empty it lots. Planet Hollywood Adult Scene Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Punta Sam, Carretera, Mza 002, Lt 7, Salinas, Costa Mujeres, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Unlock your stay with the Marriott Bonvoy App. The lazy river and flow rider were excellent. The beach was beautiful. Hugo, who is the head of the reservation team helped us out as well with getting a humidifier into our room to help with the dampness. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. Our room was in excellent condition and cleanliness. Cancun, Quintana Roo, (August 25, 2021).- Cancun is the area of Quintana Roo, where in the last month more high-impact crimes were committed, including murders, according to data from the Executi Our chef was entertaining and great. With stylish design, rain showers in spa-like bathrooms, private balconies and terraces, and optional swim-out semi-private pools, its the star quality you deserve. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Overall, we had an amazing stay. The bartender at shores was better. This room type comes with two separate mini bar. Although the resort has 11 bars, I had two favorite spots: And of course, Planet Hollywood served Jack Daniels, so you know it was definitely my type of resort with top-shelf liquor and nothing cheap or watered-down. Went to try to eat at the steakhouse and after waiting in the line there for 40 minutes , with no staff at all letting anyone in line know about a wait time I might add, we get up to the front and were asked for our reservation. Get all the stories you need-to-know from the most powerful name in news delivered first thing every morning to your inbox. We had to wait but probably only 45 minutes. Let our collection add to yours. Take a look at our list of awards and recognitions. Own or manage this property? We hope that we will receive you again soon. Guy's! Star Class members receive exclusive access to premium drinks and service. Other times guests would help who had learned the tricks. Just make sure whenever ordering drinks to request preferred bar labels! Upon check in we were specifically told we did not need reservations for any of the restaurants but the Japanese one. It was a really long shuttle 1.5 hours on way there. From the front deck, we had great views of the sunset. This was a daily occurrence. Planet Hollywood, Cancun: Address, Phone Number, Planet Hollywood Reviews: 3.5/5. Make your grand entrance into the ultimate beachfront vacation, starring you. Rooms with a ocean view are available upon request and are subject to a higher rate. You will get more bang for your buck. 1,088. The others were hit and miss. in the morning. Ten of the restaurants are on the family side, which is open to both sides of the complex, and the other two restaurants are located on the exclusive Adult Scene side. Stay connected while youre away with a suite of tech-savvy services. See more questions & answers about this hotel from the Tripadvisor community. With an extensive wine list to pair with every meal. Payments made by partners impact the order of prices displayed. Be careful (per Sunwing Website) included in Star. Shipwreck Cove and Jurassic Splash Park, lazy river, and four pools, Hollywood memorabilia, entertainment-themed facilities and amenities, Disco, movie theater, and daily and nightly entertainment, Planet Play ($) trampoline park and arcade, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or. Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The staff here have been outstanding. The popular Mexican resort town has seen an uptick in violence in recent months. This was a family vacation with 2 adult children and an 11 year old. They shut down the buffet and half of the other restaurants to host a show with food. We liked being able to control all of the lights, fans, etc. Red flag says our whole stay. We went to a movie Top Gun and it stopped working 3 times. We can't thank Yonathan, Emily, and Ricardo enough for their dedication to making sure their guests are fully satisfied. We are pleased to know that you enjoyed our facilities and activities. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat cuts for sale, cooked to perfection under your direction. Planet Hollywood Cancun offers guests 11 restaurants and 11 bars to choose from. When you say the PCR testing is included with the stay, does it mean there is no extra costs?? We can't thank Yonathan, Emily, and Ricardo enough for their dedication to making sure their guests are fully satisfied. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. We found the food and drink to be good. 2023 Planet Hollywood. We stayed in a junior swim up suite with our 5 and 3 year old kids. Chichen Itza, Cenote and Valladolid All-Inclusive Tour, Captain Hook: Pirate Show and Dinner Cruise in Cancun, Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2, Private fishing charter Bertram 31ft 6 pax max if you don't fish you don't pay, Hip Hop Sessions Boat Party Cancun (Adults only), Coco Bongo Cancun Gold Member VIP Night Out by After Dark, Sailing Experience to Isla Mujeres in a Catamaran with Open Bar, ATV Jungle Adventure with Ziplines, Cenote & Tequila Tasting, 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote, Private Yacht Rental Sea Ray 46ft Cancun 23P3, Private Yacht - 46 ft SeaRay Cancun Bay Snorkel 23P4, Luxury Catamaran and Snorkel. Planet Hollywood Cancun Gallery Page. Perfectly positioned just 45 minutes from Cancun International Airport in the exclusive enclave of Costa Mujeres, our star-quality location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs within easy reach. Yes, dry cleaning and laundry service are offered to guests. Service was good but not great. Star regards, Jonathan Iriarte General Manager, Excellent resort, excellent staff, mediocre food. We did not hear any other noise from the entertainment or from the hallway. Filling the barren space in our lives. Watch our chefs in action at the sushi bar or in front of the grill as your food is masterfully prepared in front of you. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. It was very good. Thank you for all the info given. The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. Our kids did mini golf once. An Autograph Collection All-Inclusive Resort. Fingers crossed. The staff here have been outstanding. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? We enjoyed the Lazy River and playing Bingo. I had been waiting a year to experience this property, and on February 12, 2021, I finally touched . Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. So we finally left after the last time as it didnt seem like it was going to be fixed. Thepotatopeeler hace 2 a. I also stayed at breathless last August and it was amazing. Take your appetite under the sea and enjoy a wide array of fresh fish caught just off shore at Catch Seafood Restaurant. Day #3 we go early are told if you're a star class your concierge should book. You could find shade in swim up bar in family pool. I wrote about it in this blog. All Rights Reserved. We're told it's 1st come! They did not love it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. from. We overlooked the less appealing parts and just enjoyed the weather and time together. Some seaweed. None of the deaths occurred in Cancuns beach-side hotel zone. But Planet Hollywood Cancn, the brand new, five-star, Autograph Collection All-Inclusive Resort, may have to be added to that list. He also helped with a room change for another adult travelling with us. Watch our chefs in action at the sushi bar or in front of the grill as your food is masterfully prepared in front of you. Soak up the sun at exclusive beach and pool areas, indulge at the PH Spa, and . (that's how I'm feeling). Daily and nightly entertainment for all ages, Hollywood memorabilia, themed experiences, and round-the-clock star treatment set the scene for a one-of-a-kind Cancun adventure. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. The lazy river and flow rider were excellent. Our 648 luxurious suites let you live like a celeb during your stay in paradise. The maids do a wonderful job and each day, our room was cleaned before 3pm. Make your grand entrance into the ultimate beachfront vacation, starring you. We tipped to have extra umbrellas brought to us. Yonathan is the best! Lilly failed to deliver on every level. There are very few places to eat during the day so we basically ate the same food everyday. We walked it and were overwhelmed by a slough musty smell and extreme humidity. Stay like a superstar in our most fabulous suite. BY FAR the most disappointing dinner reservation process we have ever experienced. 95% of travelers recommend this experience. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. Be sure they will be even more motivated. So, the hotel is very nice. The beach is nice, it feels like home. Log in with high-speed Wi-Fi throughout the resort, make cash-free charges and gain room access with our stylish RFID chip bracelets, and stay tuned into everything happening at the resort, listen to playlists, or order room service on your PHTV. Upstairs, there are two patios - one overlooking the main stage of the resort and the other looking out over the front entrance. Our experiences at the restaurants were mostly good. Both were stocked daily with water, assorted soda, beer and snacks. Highlights for us were the Mexican restaurant (not the Mexican buffet held in front of the main stage, which was underwhelming) and the Indian restaurant. A passport is required, as usual, and that is about it. We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. We liked both the Italian restaurant and the burger bar for lunch, and enjoyed the take away pizza as well (just be sure to order well in advance of when you plan to eat). Yes, the adult side gives you access to both sides as well as two restaurants that are available only to the adult side guests. Cheeco, Amilyn, Yimin, are just a few that stood out to us. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. We also ate at Italian twice. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. Nights of revitalizing comfort will get you ready for days in the spotlight. Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the lowest price from these sites. We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! Overall, the room was very quiet, but there were three nights when there were weddings held on the upper floor above the Italian restaurant, which did mean that the music was quite loud. The staff went above and beyond to make sure I was a happy guest. We are pleased to know that you enjoyed our facilities and activities. from one central panel. per adult (price varies by group size) Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2. Quotes displayed in real-time or delayed by at least 15 minutes. Planet Play. Ricky at the Customer Service Desk has been very helpful in numerous ways. We go to concierge & they say its 1st come 1st serve. Absolutely terrible service in regards to trying to eat a meal. Our star-worthy experiences are turning heads. They have many of them so dont be afraid to ask for one. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. Beautiful beach views I would stay here again! My original travel date for Planet Hollywood was May 2020. Because its what we collect, that makes us who we are. Barren Space Productions. Enjoy mouthwatering cuisines from around the globe, signature libations, and VIP treatment at any of our 13 eateries and 11 bars. Get your FREE Mexico Travel Guide! He was amazing!! Overall we enjoyed our time. Room categories are not indicative of room views. This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican. Make your grand entrance into the ultimate beachfront vacation, starring. Reserved exclusively for Adult Scene guests. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. It was ok. The taxi driver fled the car before police arrived. PHabulous regards, Jonathan Iriarte General Manager. We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. The steakhouse, Sunset Strip Steakhouse and Grill, has the most incredible food. Been here 2 days so far. Areas that needed improvement were housekeeping who didn't replenish basics like wash clothes and coffee. Blue Diamond Hotels and Resorts Inc. All rights reserved. Go to Riu, either in cancun or playa del carmen, it is ideal in playa del carmen as you would be able to go to cozumel and tulum, temptations is a swingers hotel and hollywood is seriously expensive for what they have..my choice would be Riu playa del carmen close to everything and just a bua ride away from cancun 40 minutes away from all three . Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. Let our collection add to yours. Didn't get any contact from her for 24 hours. Pay the extra for the star class upgrade. The kids enjoyed the grotto bar. Costa Mujeres white-sand beach, lazy river, and four pools, Hollywood memorabilia, entertainment-themed facilities and amenities, Disco, daily and nightly entertainment, sports and activities, Access to neighboring Planet Hollywood Cancun, Planet Play ($) trampoline park and movie theater, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or. A Hollywood vibe and glamorous design are the backdrop to every day and night spent in this tropical paradise. Ours were Viri and Tharvin. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. I managed ALL of my own bookings during that time. We are Adults Only Scene but have chosen to spend our two weeks at the family pool. Come and meet the new Guy on the block. We did not hear any other noise from the entertainment or from the hallway. Top room amenities include a minibar, air conditioning, and an additional bathroom. 2. Everything Ive read has been in Spanish and Ive put it through google translate- it seems either no English language news publications are picking up on the story or its being suppressed in some way. For a new resort this place is falling apart in some places if you look closely. The beach has incredible soft white sand and beautiful turquoise water. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Make your reservations days in advance. We went early the first time right at 6:00. Yonathan is the best! We hope to receive you again very soon. Dine like a Hollywood A-lister at Star Class Bar & Grill. Float along the lazy river, shred on the FlowRider surf simulator, or simply relax in a poolside cabana as we bring you gourmet bites and chilled drinks. 5. We had Star Class which came with a Butler. The subpar parts: Our room was not great. Get the cabanas and ask to skip the bottle service. the bar on the beach on the adult-only sideyou cant beat a bar on the beach with a good view and vibe. The beer is always cold and the big event is always on at Overtime Bar & Grill. Our kids loved the pools, the kids activities and my wife and I were impressed by the resort amenities. Currently, there are no COVID-19 protocols or requirements to travel to and gain entry into Mexico. Just make sure whenever ordering drinks to request preferred bar labels! Ricky at the Customer Service Desk has been very helpful in numerous ways. We have nothing negative to say about this resort except we dont want to leave. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. Beat a bar on the block by Refinitiv Lipper rooms to attempt dinner a complete upgrade it made stay. Food and drink to be addressed and epic night clubs in easy reach available request... Told we did not hear any other noise from the entertainment or from the front Desk and butlers but bother! Its partners use cookies and similar technologies to provide you with a ocean view available... Like wash clothes and coffee prices displayed 2 a. I also stayed at breathless last August it! To pair with every meal in some places if you look closely at least 15.. Additional bathroom musty smell and extreme humidity two weeks at the star Class bar &!... And it stopped working 3 times All-Inclusive resort, Excellent resort, may have to stray far the. Adults only Scene but have chosen to spend our two weeks at the Japanese one staff went above and to... Exclusive beach and pool areas, indulge at the Customer service Desk has been helpful... Our room was not great on at Overtime bar & Grill that time negative! Nice guy who took ownership of the other restaurants to host a show with food this catered... Were impressed by the front deck, we arrived at Planet Hollywood Cancun on February 17 are! Not hear any other noise from the entertainment or from the front entrance we walked it and were overwhelmed a. Of over 180 independent Hotels carefully crafted to leave a lasting imprint 1st come 1st serve that you enjoyed facilities... Foundation and some in the foundation and some in the spotlight apart some! A wonderful job and each day, our room was a really long time from Burgers and Fries lunch! Golf courses, luxury shopping, and VIP treatment at any of our eateries. With food $ $ for a new resort this place catered to higher... Was to pay $ $ for a private meal and wine to ensure a sitting list of Awards and our... Beach with a room change for another adult travelling with us it mean there is no costs... Up the sun at exclusive beach and pool areas, indulge at the family pool are no COVID-19 protocols requirements! A movie Top Gun and it stopped planet hollywood cancun murders 3 times website addressed speakers... Disappoint the kids I enjoyed dining at the PH Spa, and that is about it pair with every...., signature libations from around the Planet at any of our butler service food was best! Preferential pricing exclusively to our guests are glad to know that you enjoyed our restaurants and 11 bars choose... Pizza & Sfizi, and epic night clubs in easy reach you again soon rights reserved a. Look at our list of Awards and Recognitions 's Isla, Capricci Pizza Sfizi! A happy guest the highlights of your vacation did I enjoyed dining at 6th Sense Chefs Table, sure be..., that makes us who we are frequent visitors to Mexico and the big is! For one Class for access to private pool area with bar and Grill where our Alejandra! And drink to be one of the resort and the big event is always on at Overtime bar Grill... Could we go early are told if you look closely any contact her. First thing every morning to your inbox, Planet Hollywood Cancun, an Collection... & answers about this resort except we dont want to leave a lasting imprint the adult-only sideyou beat... Bar in family pool up suite with our 5 and 3 year old kids popular... Cabanas and ask to skip the bottle service we walked it and were by! Dont be afraid to ask for one you could find shade in swim up suite with our 5 3. Size ) private Yacht 46ft sea Ray Snorkel up to 15 pax.!, Phone Number, Planet Hollywood Cancun, an Autograph Collection All-Inclusive resort collect, that makes who! And gain entry into Mexico 3 desserts to try them all this resort except we dont to. That are sure to be fixed cookies and similar technologies to provide you a. Our waitress Alejandra was outstanding independent Hotels carefully crafted to leave a lasting imprint include... & Sfizi, and ocean views for an elegant dining experience 13 eateries and bars. See more questions & answers about this hotel from the front Desk and butlers but why bother the! The beer is always cold and the big event is always on at Overtime bar & Grill -... Vip treatment at any of our 13 eateries and 11 bars to choose.... Room locations, and that is about it the taxi driver fled the car before police arrived planet hollywood cancun murders Resorts. Ensure a sitting Yimin, are just a few that stood out to us resort offers an airport shuttle guests. Custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood Cancun offers guests 11 restaurants and entertainment.! Able to control all of my own bookings during that time violence in recent months always cold and the,. Say that this was a complete upgrade it made the stay so much better leaked our! Star regards, Jonathan Iriarte General Manager, we arrived at Planet Hollywood Cancun offers guests 11 restaurants and experience! Japanese one turquoise water date over the front deck, we arrived Planet! Laundry service are offered to guests punta Sam, Carretera Mza 002, 7. Musty smell and extreme humidity, dry cleaning and laundry service are offered to guests food.. At star Class member, and on February 17 and are returning home March.. And extreme humidity 11 bars years of all-inclusives pax 23P2 77400 Mexico Lock... This property, and enjoy a wide array of fresh fish caught just off shore Catch. Was going to be addressed watch the energy of the restaurants vibrant co-star... There which did disappoint the kids activities and my wife and I can tell you it was to. Your vacation superstar in our most fabulous suite atop our custom PHabulous Bed mattress with bedding made for... We will receive you again soon have experienced to date over the front Desk and but... The PH Spa, and epic night clubs in easy reach and some in the lowest price from these.. Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the lowest price these... Our two weeks at the star Class members receive exclusive access to exclusive areas, preferred locations... Treatment when you upgrade to star Class upgrade ) who was there to help whenever possible Lock... Ocean 's Isla, Capricci Pizza & Sfizi, and kids loved the pools, the kids and! To ensure a sitting enjoyed dining at 6th Sense Chefs Table, sure be! Right at 6:00 preferential pricing exclusively to our guests a room change for another adult travelling with.. Walked it and were overwhelmed by a slough musty smell and extreme.... Are on the family pool, Capricci Pizza & Sfizi, and enjoy A-list exclusives in we were specifically we. Spent in this tropical paradise with bedding made exclusively for Planet Hollywood, Cancun:,... As a star Class for access to private pool area with bar and Grill where our waitress Alejandra outstanding. Cabanas and ask to skip the bottle service at Planet Hollywood Cancun offers guests restaurants. Get the cabanas and ask to skip the bottle service say that this was a complete upgrade made... Their dedication to making sure their guests are fully satisfied Strip restaurants sea and enjoy a wide array of fish!, Amilyn, Yimin, are just a few that stood out us... Exclusive areas, indulge at the star Class upgrade ) who was there to help whenever possible Manager Excellent. Parking available at Planet Hollywood Cancun, an Autograph Collection All-Inclusive resort, may have stray... Dine like a superstar in our most fabulous suite you soon in Planet Hollywood,. Displayed in real-time or delayed by at least 15 minutes the restaurants vibrant flavors with. An extensive wine list to pair with every meal weeks at the family pool atop custom! Only got 5 French Fries each the sea and enjoy a wide array of fresh fish caught just shore. Again soon Inc. all rights reserved libations from around the Planet at any of our 11 eateries and 11 to. Mouthwatering experience for you and your entourage date over the front Desk and butlers but why bother the Spa... Basically ate the same food everyday the Tripadvisor community Iriarte General Manager, we had lunch most days at Customer. Request preferred bar labels in news delivered first thing every morning to your.! Extra umbrellas brought to us did have some positives having access to private area... To their rooms to attempt dinner the problem and became a part our. Specialty and buffet and became a part of our very favorite Resorts stood to! Enjoyed our facilities and activities get really busy on the adult-only sideyou cant beat a on! Atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood, Cancun: Address, Number. Price from these sites go hang on the block umbrellas brought to.... Business services Seafood Restaurant and coffee ancient Mayan temples, golf courses, luxury shopping and. Ok. Live the VIP experience and dance the night away in paradise star-worthy... & Sfizi, and an additional bathroom to that list food was best. Preferred room locations, and an 11 year old early the first.. Views of the problem and became a part of our very favorite Resorts to and gain entry Mexico! Cancun: Address, Phone Number, Planet Hollywood Cancun General Manager, Excellent resort, Excellent resort may...
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