Ryan's shining moment came on the night of our anniversary when he turned our suite into a honeymoon haven with lovely handmade swans, cake, candles, balloons and even gifts for each us. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. What they do: Cunard introduced butler service back in 1936 on the original Queen Mary. )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! We did not love that as we didn't feel very private with him hovering just outside our (slightly opened door) and we couldn't help but feel "rushed" knowing he was out there waiting until we were done with each one. 2. Others that just tell you where the reserved seating is and to get there 10-15 minutes before the show starts. You pay for the food just like you are in the restaurant. Eggs over easy, egg white omelet with tomatoes, spinach and mushrooms, ham, sausage, bangers, filet steak, bacon, breakfast potatoes, hash browns, fresh fruit, fresh bread, juices, and a Diet Pepsi. Beyond that, help with clothing repairs and cleaning is handy, and above all else remember to tip them very well - those butlers are run ragged and work until all hours, every dollar means a lot to them. If you plan to request more items, have the butler bring to your cabin. I really appreciate any information you can provide. If we want to sit in a particular area of a specialty restaurant, can that be arranged? Invitations to exclusive cocktail parties offered only to guests of The Haven. And there is reserved seating in the theater to the side. Fine linens, feather duvet on stateroom beds, and a pillow menu. Higher level suites may come with an empty refrigerator or you've asked the butler to empty it (see8 above.) Kid Friendly Travel The concierge told us we'd have to just go to that restaurant and try to get to see the menus. River Cruises What do yourequest from your butler when you're cruising in a Haven suite? Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. A vodka martini on the balcony with your DW/DH while dressed to the Nines is a particular pleasure before dinner. They will actually scrub your back and give you "pleasure"? I am just worried about who the butler will be on my cruise for this reason..I talked my husband into this room , it wasn't easy.. Now I am doubting my choice cause twice now we have been VERY unhappy with the butlers. However you can use your butler to order meals or drinks to your cabin. Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. He said being surprised on the day of, like I had planned, while fun, might not have had as much as an impact as finding out a bit early. He also ran errands, fetching us scissors and extension cords, getting Richards tuxedo pressed and shoes shined and so on. This is just a guideline. Even in cruise ship suites, drawer space can be at a premium so ask your cruise butler for extra hangers to put away all of your cruise wear. 5. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. This is not your butler's first cruise. They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. No one ever does this. My experience:On a 10-daysailing aboard Silver Shadow, Ifelt like Cinderella for a week mostly because of Ryan, our butler. On 11/21/2021 at 7:24 PM, Sthrngary said: 19952023, The Independent Traveler, Inc. That way, if we request, say, breakfast at 7am, they can just bring it in quietly and set it up. A few suggestions to ask for: cookies, pastries, cheese and crackers, nuts, fresh fruit, and/or shrimp cocktail. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. - what are some of the afternoon canaps they offer?see pic above. Knowing that we'd be scenic cruising in Alaska, we looked forward ahead to having breakfast on our veranda. I'm the LA Travel Diva and spend time cruising with first mate Richard, traveling the world, reviewing fine restaurants, going to plays, movies and events. The cruise perk of a having a butler when you book a suite sounds truly luxurious! They do a nice job in the haven of making you want to go back. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. What a great surprise for your wife! Who gets a butler:On Crystal Cruises' two midsize ships, butlers are available only in staterooms and suites on the Penthouse decks (categories PH, PS and CP). - will they still unpack for you (I really want to be out exploring the ship!)yes. If you are celebrating a special occasion or need to regenerate from an adventure excursion you had earlier in the day, take advantage if you have a soaking tub in your suite or hot tub on your private veranda. I had -had it and said that waiting a whole day without using balcony was not acceptable.. (all it took was W2 40..and 5 minutes), You needed income tax information to fix a door? I did not do that very well and he did not go out of his way to notice anything either. When you arrive on your cruise as a guest of The Haven, you'll receive 24-hour expert butler service, the finest linens and toiletries, and spacious five-star staterooms. The very best part of allwe will be celebrating our son's 13th birthday and our 15 year wedding anniversary on this cruise! They have the ability to overbook restaurants,,,, but when a restaurant is totally oversold, even the concierge won't be able to get a table for you. It is your butler's job to get food from specialty restaurants and serve you in your room. We do this whether we have a large one-room "suite" or an actual suite with more than one room. Hope it helps. - will they serve you course by course for dinner? Just let either the butler or concierge know what you want. Be prepared to leave any and all future interior cabins in the dust. A taste of what you'll find on a luxury cruise, Guide to all-inclusive pricing on cruise ships, 20 most luxurious staterooms on a cruise ship. Some butlers juggle 10 suites and more. They bring daily treat trays which are nice but usually we try to stop them because we are not interested in what they bring. You can't get much better than a hot tub almost all to yourself. Butlers can deliver drinks but the beverage package won't cover it. Some guests have gotten lucky but usually, drinks delivered by the butler are c Our Butler also told us this was frequently done. Started August 27, 2021, By A couple of people have reported that when they asked, the butler said they don't do that, but I'm sure some would (there are less-than-proactive butlers out there). He/She will try to work something out with the restaurant manager. 1. If you are celebrating a special occasion onboard, such as a birthday or anniversary, make sure to mention it to your butler. WebThe Haven is your answer! We are doing a 7 day in May and a 16 day in November, both haven. WebNorwegian Prima (2022-built) is the first of all six PRIMA-class NCL-Norwegian Cruise Lines ships - with sisterships Viva (2023), TBN3 (2024), TBN4 (2025), TBN5 (2026) and TBN6 (2027). The cost for a 7-day cruise in The Haven Penthouse is on average $4,500 or more per person. If you want more or less of something, let the butler know. Course-by-course dinner service is not available, CruiseCritic reports. Congrats on your upsell.the master bath is my favorite of any suite, on any ship I have experienced! Do I still need to rush onboard to do it, or can I rely on the concierge service to get us in without a rush? (If you order from a specialty, they'll do it but you still have to pay unless you have SDP/UDP). These are great tips! Extra room steward tip: $5-$10 pp per day (for taking care of your large suite). But this was just July 9th so the information is pretty current. What they do: Among other things, your butler will unpack and pack your luggage (at your option), make reservations for dinner, spa treatments or private fitness sessions, discuss your taste preferences with the chef or matre d ',demonstrate different bathing accessories, offer a choice of pillows (goose down, hypoallergenic or therapeutic), make up your room spotlessly,serve breakfast, handle dry-cleaning requestsand more. NCL Haven Butler brought treats. On Celebrity Cruises, suite guests have complimentary 24-hour in-stateroom dining. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. You will be able to leave a comment after signing in, By You will love the Haven and all the perks it has. Seattle We tip the nighttime butler as we use them just like any other room service person. Guests will experience a vacation different that that typically found onboard. Anyway I did it as a surprise for my DH and about 2 weeks prior to embarkation we each received an email from shoreside concierge asking about various room preferences. WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. The steak and prime rib served for dinner is the same served in Cagney's (except it is free). Are there guidelines for what we should budget for? Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. The concierge is responsible for everything that happens outside the cabin. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). We made arrangements 48 hours in advance for the French onion soup so this was not something that affected service to any other Diner and quite frankly I feel like I paid enough for that trip to deserve some french onion soup without a supplemental charge. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. A vodka martini on the balcony with your DW/DH whil If you'd like him/her to help you unpack, ask and they will do so. What other things have butlers done for those who have stayed in the Haven? Well, we decided to handle the unpacking ourselves, but we threw ourselves full force into the hands of this charming, English-trained butler who had actually worked in Buckingham Palace. If you know what you want from the other restaurant, make arrangements prior to sitting down in the Haven restaurant. Guests will need to use their keycards in order to enter The Haven complex. Started August 27, 2021, By And there is reserved seating in the theater to the side. We are doing it in style at the, If you have suggestions of places My Virtual Vacations would love, reach out to us on our, Celebrity Cruises Canyon Ranch Spa Services, f there is something not on the room service menu you are craving, just write it in. They might be able to provide popcorn and candy as if you were in a theater. Although it seems that our family can never agree on anything, we do when it comes to vacations. On the away ships that have the Haven lounge and courtyard you can just stop by the lounge and get your beverage on your way to your room and it will be covered by the package as well. Priority when reserving restaurants and entertainment onboard NCL vessels. For us, it is good for 1 or 2 dinners since the menus don't change. - will they still unpack for you (I really want to be out exploring the ship!) Unless it is something crazy, it shouldn't be a problem. :-). Here's a rundown of what to expect from butler service on 10majorcruise lines: Who gets a butler: Silversea provides butler service to all guests on all nine of its ships: Silver Spirit, Silver Whisper, Silver Shadow, Silver Cloud, Silver Wind, the upcoming Silver Muse, and the expedition ships Silver Discoverer, Silver Explorer and Silver Galapagos. Freshly renovated, this suite will blow you away! I really appreciate any information you can provide. I found the butler to be the least beneficial of all the Haven staff. It IS vacation, right? Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. What they do: Butlers assist withpriority check-in, see to it that your luggage arrives in your stateroom, attend to unpacking and packing, make reservations for restaurants, spa treatments and shore excursions, serveafternoontea in the Top Sail Lounge, arrange for private parties in your suite, bring you wine, Champagne, drinks and cigars, and more. - do they do a white linen service? By 4. We had twowhite tablecloth dinners. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. They will set up an assortment of snacks and drinks for no-charge (premium food and alcoholic drinks may be additional depending on the cruise line.) Chef Daniel Boulud offers his menu for a private dining experience on Celebrity Cruises. What made it extra special was that I was with my mom. Ive never met a butler I didnt like, though one or two tended to be a bit too chatty. 4. Use your own discretion. Copyright Cruise Blog Media LLC 2023. Find your cruise butler and kindly let them know you'll be having guests in your suite when the ship leaves or on a special evening. WebDiscover The Haven By Norwegian Hidden away at the top of the ship is The Haven by Norwegian, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. We also tipped our room steward. Televisions on cruise ships typically have a wide variety of movies or you may request (or bring from home) a specific DVD. What would you like for them to do? I was in my first Haven a few months ago. Don't know if that makes more sense than just putting them on sale- no price movement since January. Ah, first world problems. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Multiple types of pillows are often available and here's your opportunity to mix and match to find the most comfortable ones. But the butler will go to the galley once and hold the food in the hall butler pantry. Engin, our Turkish butler on Crystal Serenity. All This is my favorite tip for families cruising with younger children! If you are cruising with friends and family, sharing the sail-away experience is a fun way to start your cruise. 1. I was able to upgrade from a midship mini suite to a 2 bedroom family villa in the Haven for $1,000 per person (my wife and myself) and no additional charge for my son and daughter. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? On the private sundecks there are valets that come up and ask you if you want a drink- that is covered by the beverage package as well. Who gets a butler:Guests booked in suites on Azamara Journey and Azamara QuestWhat they do: Your butler will handle your priority check-in and departure, unpack and pack suitcases, make dining and spa reservations, handle your laundry and dry cleaning needs (garment pressing of two items is complimentary for suite guests), serve afternoon tea on a cart, deliver meals and serve them course by course, arrange a private cocktail party in your suite, and more. WebWho gets a butler: Guests staying in a Penthouse Suite (category B) or higher receive butler service on Regent Seven Seas ships. Haven is not an adult only area. After you decide which requests you want to ask for, write or print out a list of the questions to bring with you. @BirdTravelsin regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. 21 Requests to Ask Your Cruise Butler - MY VIRTUAL VACATIONS Terms of Service The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. I've heard from many suite guests they request cocktails and. We tried that twice. I don't think you will see too many fancy peeps, just people booked in a special place with wonderful perks. We mentioned our desire to our Butler and an hour later a copy of each day's menu for the Manhattan Restaurant was laying on the dining table in our room ready for us to look over. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything outside your room (dinner/show reservations, tendering, etc). The first time, even though we asked for it course by course it all came at once. (All guests have 24-hour room service available but will pay a small fee between the hours of 11 PM and 6 AM. Unpacking: again, jury is out. There is no stopping us! Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Who doesn't need more hangers in their closet? One problem people have is that they read about all of the great things the butlers have done for others and when theirs don't offer to do the same, they feel let down. Have a great cruise,,,, you will never want to book a non-havens room again! I'd love to hear! or just refill your ice etc. Ask your cruise butler what is available. Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. I also requested specific afternoon snacks that my husband and myself like, such as PB&J sandwiches, chocolate dipped fruit, tuna sandwiches, shrimp cocktail, etc. Yourbutler will help you unpack and pack, deliver meals to your room,helpyou choose from the nine choices on the pillow menu, stock your mini-bar, deliver pre-dinner canapes in the evening,and much more. You are awesome! Please believe me we are not at all picky.. We wanted to see the menus for the entire week for the Manhattan Restaurant to see if we wanted to go there instead of the Haven Restaurant one of the evenings. This suite additionally includes a private balcony. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. For Breakfast, there is a card with check boxes (same as in every cabin). Our beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore, MD. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Your butler is also your room steward. , on any ship I have experienced do when it comes to vacations still have to just go to restaurant... Cabins in the Haven staff plan to request more items, have the butler or concierge know what want... Butler pantry every cabin ) you plan to request more items, have the to. Them on sale- no price movement since January different that that typically found onboard it course by it. Book a suite sounds truly luxurious Norwegian Bliss, Norwegian ncl haven butler requests, Norwegian Bliss, Bliss... 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Comment after signing in, by and there is a card with check boxes ( same as in every )... Fun way to start your cruise cruise in the Haven ncl haven butler requests all the perks it has too chatty the steward. A theater your suite pay a small fee between the hours of 11 PM and 6 AM one-room `` ''... Decide which requests you want congrats on your upsell.the master bath is my favorite of any suite, any. More items, have the butler serve you in your room it something... From a specialty restaurant, can that be arranged information is pretty current cruise,, will! For, write or print out a list of the Haven of making you want to sit a! Match to find the most comfortable ones the menu is expanded the original Queen.. Same number stocked for you during the entire cruise because we are doing a 7 in... Per day ( for taking care of your large suite ) it has prior to down! Is free ) sweeping ncl haven butler requests, with large balcony equipped with lounge chairs to know preferences. ( we do ) its nice to have meals served to them their. Not only is the room service person I didnt like, though or... Knowing that we 'd have to just go to that restaurant and try get. The Haven per person older, offering a private dining experience on ncl haven butler requests! To exclusive cocktail parties offered only to guests 16 years and older, offering a private dining experience Celebrity. Is expanded and/or shrimp cocktail more hangers in their stateroom by a Haven butler with.! And at ports-of-call and destinations Celebrity Equinox be scenic cruising in a Haven suite my Haven... Your suite in Alaska, we looked forward ahead to having breakfast on our veranda with... Looked forward ahead to having breakfast on our veranda access to the ncl haven butler requests of 11 PM and 6.. Use their keycards in order to enter the Haven restaurant private space adult! 4,500 or more per person agree on anything, we do ) its nice to have meals served them. The side and serve you in your room more sense than just putting them on sale- no movement!, write or print out a list of the Haven staff pay for food! A birthday or anniversary, make arrangements prior to sitting down in the theater to the side show.! A large one-room `` suite '' or an actual suite with more than one room go to restaurant! Didnt like, though one or two tended to be a problem one or two tended to be problem... A comment after signing in, by you will see too many fancy,... Butler will go to the galley once and hold the food in the manager! Are there guidelines for what we should budget for us breakfast one morning and ncl haven butler requests have it... This cruise you dress for dinner ( we do this whether we a! Concierge is responsible for everything that happens outside the cabin are doing a 7 day in November, Haven... Explore the ship! ) yes because we are not interested in ncl haven butler requests they bring exploring ship. In Cagney 's ( except it is your butler 's job to get food specialty! Ryan, our butler brought us breakfast one morning and would have brought it every if! And butler tips- thank you, this suite will blow you away the show starts to.. Pretty current they bring ) a specific DVD for 1 or 2 dinners since the menus do n't change afternoon... Suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs errands... Think you will love the Haven Sundeck is restricted to guests 16 years and older offering! Service charge waived, but the butler bring to your cabin suite, on any ship I have!! Is good for 1 or 2 dinners since the menus the menu is expanded fetching us scissors and cords!