Standard Chartered Bank Feb 2022 - Present1 year 2 months Singapore Identified key risks across principal risk types through close liaison with Risk Framework Owners and Global Heads for both. And the hiring manager doesnt have to sit through an interview with someone that clearly isnt interested in the job. Anonymous Interview Candidate in Singapore, I applied online. Had to present my screen and code. Answer dates might appear two to three weeks before they were published. I have access to schedules of our entire team and use that to set timelines for follow up with customers as well. Any time that I notice his work slacking, an in-depth check in conversation with him often helps him get back on task and in a much happier mood on the job.". You can practice live now at, Weve not been able to send you a Question Bank, but at, Dont forget to add your email, or start practicing with these questions now at, on Standard Chartered HireVue interview questions: What to expect, Raymond James HireVue interview questions: What to expect, Scotiabank HireVue interview questions: What to expect, 10 Resume Tips to Help You Land Your Dream Job, The Guide to a Great Job Interview First Impression. 5. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. ", "In my years in a front facing customer service role, I've prided myself on being the face of the franchise. Whenever I join a new team, I make a point to get to know each person and find ways we can connect. The easy route would have been to simply look it up, tell her it was discontinued and have her be on her way. I would have one-on-one conversations with everyone during my first week and would take the time to read prior performance evaluations. This question is allowing your interviewer to gain insight into your knowledge of sound financial savings philosophies so be sure to talk about important aspects of a customer's finances that can impact their ability to save. As well, the skills that I learned in tallying my drawer quickly at the end of each shift would be very beneficial in this role for me. Standard Chartered wants to see that you think about the future and are actively working towards your goals. While I can handle most calls on my own, sometimes I get customers that call that are very upset with the services provided by our field technicians or the products that we installed. Video interview news, thoughts and conversations. The hiring process at Standard Chartered Bank takes an average of 35 days when considering 169 user submitted interviews across all job titles. You'll need the ability to move from task to task quickly and proficiently and your interviewer knows that the best way to do that is through solid organizational skills. When it comes to lighting, more is always better as long as the lights arent pointed at your camera! In my current role as an Assistant, I handle data entry into Microsoft Excel and also into our enterprise sales system. Even though you might be at home, dress as if you were at an in-person interview. How did you deal with the pressure? I'm outgoing and friendly with everyone I meet while respecting their different styles and any open ideas they may bring to the team. To prove to your interviewer that you will be flexible and able to handle all of the given tasks in a workday, talk about a previous job that required these exact skills. Those questions might be shown to you as a couple of lines of text or they might be displayed as a pre-recorded video by someone at Standard Chartered asking you that question. ", "A tailored approach in customer is really easy when you listen, listen and then listen some more. The interview itself will contain nine total questions. With a video interview, the recruiter can better see the personality, drive, and work ethic of a candidate. If hired for this role, my immediate goal upon starting would be to get to know my team very well. Why are you interested in Standard Chartered? I interviewed at Standard Chartered Bank (Minna) in Jan 2023. As well, I became very proficient at providing up to the minute, customized reporting to leaders that would request it. How do you think customer satisfaction is achieved? 01/03. Share how this job will help you get one step closer to achieving your goals. Based on that information, I drafted the letter to read in a very apologetic and forthright manner. VIDEO 02:51 Standard Chartered CEO says the bank has not engaged with prospective bidders Standard Chartered saw its shares rise 11% on Feb. 9 after Bloomberg News reported that FAB was. #2 Best Mid-Sized Banking Company - 2021 HQ - London, United Kingdom (UK) Financial Services 5k-10k Employees (India) Share an Interview Compare About 3.6k Salaries 14.8k Interviews 86 Jobs 46 Benefits 1k Photos This role as a Teller with Standard Chartered will at times put you in charge of handling and accounting for large sums of money. I took the initiative to listen and understand their frustrations, then partnered with the different departments in the company to resolve the concerns and save the customer relationship. This is a level at which Jordanian banks are comfortable. The questions asked will be mostly behavioral ones, so make sure you are brushed up on how to answer those. Candidates should highlight the main ideas and priorities of the report as well as demonstrate their understanding of the material they have been presented with. By reflectively listening to my customers, I'm able to get to know them quickly by name, learn a bit about them personally and learn their financial goals for the near and long term moving forward. People viewing your answers appreciate the professionalism of someone that took the time to think about this issue and record using appropriate clothing. Data Science Hiring Process At Standard Chartered Bank. You dont have to travel to an office for an in-person interview if the Standard Chartered hiring manager has already made up their mind on another applicant. For this question, your interviewer will be looking for you to expand upon your customer service experience past what they can see from your resume. Not only will the person viewing your video have a hard time understanding you, loud noises right when you are about to answer a question might sap your confidence. And the hiring manager doesnt have to sit through an interview with someone that clearly isnt interested in the job. Candidate was talented and cleared all rounds of interview. Standard Chartered Interview Experience | On-Campus Internship NIT Jalandhar. Director Interviews for FE82. Where my time in automotive sales has really prepared for this role with Standard Chartered is in this approach. First, they'll be looking to gauge your ability to see possibilities for improvement, so try to think of a time that you did just that in the workplace. Buy us a coffee: https://geni.us/buyusacoffee Dont give up. Keep your head up. A couple of weeks ago in my current role, I could tell a customer just wasn't having a good day by the look on their face and the sad tone of their voice. What data entry skills have you accumulated throughout your career and earlier education? Each team member is being assessed on their knowledge of the material and their teamwork, communication, and leadership skills. Liked by Alagendran Soundararajan. The candidate is asked to respond to emails in a manner that relevantly addresses the questions and makes the task at hand clear for all parties. ", "I wouldn't hesitate to approach my supervisor with any creative ideas if hired on the team here at Standard Chartered. jobtag . Transaction Screening (Trade) Line manager to 8 direct reports. ", "The first and most important step to this process is helping the customer truly see their financial situation by delving into their income and expenses. It was very unfortunate at first that she was my mentor when I first started and from my very first day on the job, I realized what kind of person she truly was. If possible, give an example of a time that you used this with success. The best way to answer them is via the STAR method if you arent familiar with how to ace every question using that method, check out the video below. The report may also include areas to work on and a few suggestions. How is pay, wlb & work culture. There was never a discrepancy, in the four years that I worked there. ", "In a situation where I didn't know an answer, I would ensure the client that we have the right staff in place that would be able to help them quickly and efficiently. If hired here at Standard Chartered, I think this skill would be essential in helping me work with each customer in an accurate and efficient manner throughout each day.". How did you approach it? The interviewer wants to hear that you are detail oriented when it comes to checking your work. Standard Chartered maps out the qualities they seek for certain positions beforehand and use the results of this questionnaire to assess the similarities between the companys outline and the candidates strengths. How do you deal with a stressful situation? Standard Chartered Bank 4.70% 1-Yr Nts 01/03/24 Media. Standard Chartered is considered to be one of the most versatile banks in Europe. They are interested in your values and want to hear about your experience developing relationships with managers. Some time ago, Standard Chartered changed its hiring procedures to include something called a HireVue interview. I ask myself if it is a duty that I as a manager should be handling first. On a personal level, the things I wish to achieve in my life. I interviewed at Standard Chartered Bank, Start with 2 behavioral tests and then video interview. What is the interview process like at Standard Chartered Bank? You can answer on your cell phone, laptop, or desktop computer as long as it has a camera. As you answer this question, highlight your ability to learn and know the entire catalog of financial products you would have at your disposal and then switch to your sales skills mode where you talk about tailoring packages to each individual based on their needs. This button displays the currently selected search type. THE proposed takeover of Standard Chartered Bank Zimbabwe (StanChart), the country's oldest financial institution, has moved a gear up after five prospective investors including local and regional entities submitted their bids, the Zimbabwe Independent revealed. Being in a very volatile and high turnover industry right now, evaluating my staff on tangible factors is very important. To make this process smoother, I scheduled frequent updates with my team, peers, and leadership to ensure all deliverables were being met on time and the transition to new processes was being handled with the utmost professionalism not to impact the level of service our clients received. What did you do to tackle the obstacles? Being detail oriented and thorough are two of my greatest skill sets. Any real world example that you have would be good to talk about as well in your answer. For more information, please see our What I did was take down the customers contact information and let her know that I could contact our person that handled archived products. You want to answer the behavioral questions on HireVue through the lens of those values. Applicants should expect the following online assessments: The video interview is the third stage of Standard Chartereds interview process. please check my previous posts. 1. This raises the stakes of these tests significantly. You can answer on your cell phone, laptop, or desktop computer as long as it has a camera. With Indonesia, India and Brazil presiding over the G20 until 2024, emerging markets. Problem-solving skills are highly regarded within the banking industry. Today we bring you unique impressions of the opinions and mood of the participants on the final days of this wonderful event. I proactively asked for their dining and entertainment preferences and with that list, I was able to work with our catering staff to ensure we had preferred items on the menus for the nights that he stayed and that we had a customized video game package in the musician's room for the his extended stay. Candidates interviewing for Graduate Program and Intern rated their interviews as the hardest, whereas interviews for Internship and International Graduate roles were rated as the easiest. After Credit Suisse and Citigroup, Standard Chartered too stops accepting Adani Group firm's bonds as collateral on margin loans ET NOW ", "Currently, I have a teammate that just doesn't like to carry his fair share of the load on the team. Home, dress as if you were at an in-person interview then video.! The letter to read prior performance evaluations to lighting, more is always better as long as has... Better as long as the lights arent pointed at your camera very important Bank 4.70 % 1-Yr 01/03/24. If you were at an in-person interview my life, customized reporting leaders. Give up with any creative ideas if hired on the team here at Standard Chartered I meet respecting. Hiring procedures to include something called a HireVue interview if hired for this role, my immediate goal starting... A camera through the lens of those values about this issue and record using appropriate clothing highly regarded within banking. Interviews across all job titles standard chartered video interview a time that you are detail oriented thorough. Behavioral tests and then video interview I meet while respecting their different styles any! 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