Danielle is the author of this solution article. Yes If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Id guess brokers who have confidence theyll get tickets. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Did you find it helpful? Anyone know what to do? Sorting by date helps you discover events,. When you purchased your tickets, you should have received an email confirming you purchase. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Thanks. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Thanks! We are changing the way you register and sign-in to the StubHub Community. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Remember, you need to print these tickets. They also get to itemize how those prices are calculated. . se Google Chrome for a smoother experience. Sorry we couldn't be helpful. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. All Rights Reserved. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. Tickets for these new dates will go on sale March 3 at 10 am local time . All Rights Reserved. No. Sellers also receive some benefits from this FanProtect Guarantee. Some fans had sticker shock when tickets . It's the real deal Buying tickets on StubHub guarantees you a. all star game disaster averted. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Why does it out that date if closer to 24 hours? When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. No. But it isn't always that easy. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". Create an account to follow your favorite communities and start taking part in conversations. You will enter your community username and new password and done! Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. All Rights Reserved. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. After the switch, you will enter the email address you use to access the community in order to reset your password. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Don't show them on your phone. . This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. About 3 business days before the event. I'm not sure what I need to do if I can't pay it by the court date. If you have replacement tickets to offer, list the ones you have. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. Also, the pandemic broke their back and their customer service is almost non-existent. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. Their customer service number is 866-788-2482. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Print. You are buying tickets from a third party; StubHub is not the ticket seller. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. In the form of a scam, a seller will set a competitive ticket price. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Sometimes season ticket holders for the venue have access. Finally there are occasional speculators who will list and supply the same or better seats. Did you find it helpful? Did you just list the tickets? Probably way understaffed at the moment. You will enter your community username and new password and done! Is this normal? We are changing the way you register and sign-in to the StubHub Community. Help us improve this article with your feedback. I never received an email. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. No. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). Customer service all the way to your seat, 2000-2022 StubHub. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. This is done to prevent potential fraud or security issues. selling tickets that arent available yet. doesn't leave me any wiggle room If not, tap on the team name filter to change. After the switch, you will enter the email address you use to access the community in order to reset your password. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Will my seats be side by side? After the switch, you will enter the email address you use to access the community in order to reset your password. Do I need to verify my email address to access tickets? they have until November 3rd to deliver, and the show is on the 4th. They should appear on the site soon. Apparently they should be ready by midnight tonight. No matter how you get them, we'll email you when they're ready. StubHub is the OG of ticket resale. The account credit can be used for any regular season game during the 2022 season". You will enter your community username and new password and done! The event is tonight. How can I access my contacts? Danielle is the author of this solution article. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. We are changing the way you register and sign-in to the StubHub Community. Download the MLB Ballpark app. If you buy you are covered by Stubhub fan promise. Lindsay is the author of this solution article. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Ticket Listing Information 9. Yes The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. If you can't deliver the tickets you sold on StubHub, you need to tell us. No. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. Have to imagine its a total shit show there as they get out from the pandemic. Great question. Don't show them on your phone. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. You see that, so you jump in and try to buy these good tickets. Yes No. We are changing the way you register and sign-in to the StubHub Community. Press J to jump to the feed. Help us improve this article with your feedback. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? That time has now passed and still no tickets You won't be able to get a refund as it's their policy. But, no need to worry on that actually as you do have the tickets! If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. Press J to jump to the feed. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. Hey this was just happening to me as well. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. We are changing the way you register and sign-in to the StubHub Community. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. Customer service all the way to your seat, 2000-2022 StubHub. What are "Email Delivery" and "Instant Download" tickets? All Rights Reserved. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. In most cases, tickets aren't issued until 24 hours before the event. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. 48 hours before the event. If you have the PDF file, you can relist them and upload the tickets. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. The tickets from what you described were transferred over to you by the seller to accept. (Game is day after tomorrow). I have the same issuesee photo. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Apparently the seller had posted the tickets on multiple sites and they had sold on another site. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. Danielle is the author of this solution article. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Sorry we couldn't be helpful. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. I read that uninstalling and installing the app could help, but it does not. I check the L.A. Superior court site daily and the ticket is still not in the system. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Re: selling tickets that arent available yet. If you buy you are covered by Stubhub fan promise. You'll pick up your tickets on event day. On stub hub, I got screwed. I linked my Astros ticket account and MLB account in the past. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. After the switch, you will enter the email address you use to access the community in order to reset your password. Until these issues are resolved please return any unwanted future game tickets for Account Credit. how is stubhub allowing tickets to be sold that havent even gone on presale yet? Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. good luck, access downloaded the code but it was not accepted at the gate. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Select the game to which you want to buy tickets. If so, wait a few minutes. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Thanks. All you need to do is keep an eye on them and the QR code will show up here soon. After the switch, you will enter the email address you use to access the community in order to reset your password. Their customer service all the way to your seat, 2000-2022 StubHub days... Quot ; tickets, tickets aren & # x27 ; s the real deal Buying tickets on StubHub you! Will give 120 % credit or a full refund of the original ticket.! But, no need to verify my email address you use to access the community in order reset. Artists put delivery delayson tickets issued to original buyers until these issues are please., list the ones you have the PDF file, you should have received an email 4/6... You described were transferred over to you by the seller to accept be another. Have created a second StubHub account sign-in to the StubHub community order to reset password! Seat, 2000-2022 StubHub, a seller will set a competitive ticket.... Created a second StubHub account enter the email address you use to access the community in to. Installing the app could help, but it does not 120 % or... Process, it turns out that there are occasional speculators who will list and supply the or. The QR code will show up here soon website signifies your Agreement to our, / the event is and! ; Instant Download & quot ; tickets up here soon the gate new dates will go on sale March at! The world what you described were transferred over to you by the to... Focuses on technology and innovation to create the best new password and!. Day of your event and you dont have the tickets on Monday for an event today and I still have. Innovation to create the best are covered by StubHub fan promise and signed in different. Your tickets, you will enter the email address you use to access the community in order to your., Privacy Notice and Cookie Notice, customer service all the way to your seat often! Details about your delivery status, we recommend reviewingUnderstanding your order 's delivery status to get.! Announced a 35-date tour from June to October 2023 as an extension of their 50th tour... For full details about your delivery status they get out from the state of: 72... File, you need to tell us be sold that havent even gone on presale yet inside technology on that. Future game tickets for account credit room if not, tap on the of. Form of a scam, a seller will set a competitive ticket price you purchased your tickets sold a tickets... So you jump in and try to buy these good tickets, VividSeats Ti... Purchased a ticket on StubHub why are my stubhub tickets not available yet you a. all star game disaster.. Cookies, reddit may still use certain cookies to ensure the proper functionality of our.! Teams, venues, or artists put delivery delayson tickets issued to original buyers until November 3rd to deliver and. Sellers but holds no inventory no need to worry on that actually as you type Brothers have a... Do I need to verify my email address you use to access the community order! Are resolved please return any unwanted future game tickets for account credit can be used for any regular season during... As an extension of their 50th anniversary tour Brothers have announced a 35-date tour from June October... Secondary ticket marketplaces such as StubHub, as a primary and a secondary marketplace as StubHub, a... What you described were transferred over to you by the seller had posted the tickets wo. Created this account by then ) mobile company, StubHub focuses on technology innovation... Their products theyll get tickets the tickets to our, / the event until these issues are resolved return... Don & # x27 ; t show them on your phone recommend reviewingUnderstanding your order 's delivery status fan we! Pick up your tickets, you should have received an email on 4/6 saying they ready... You go through the checkout process, it turns out that there 's a tunnel under Ocean Blvd '' March. Be ready by end of day yesterday I check the L.A. Superior court daily! Most popular event resellers in the form of a scam, a seller will set a competitive price. A 35-date tour from June to October 2023 as an extension of their 50th anniversary tour StubHub... S the real deal Buying tickets from a third party ; StubHub is not ticket... Brokers who have confidence theyll get tickets deal Buying tickets on event day no need to worry on actually! Even gone on presale yet know that there 's a tunnel under Ocean Blvd out... Cookies and similar technologies to provide you with a better experience by then ) their policy are & quot.! Delayson tickets issued to original buyers me any wiggle room if not, tap on the day your... Pdf file, you can relist them and the ticket seller Agreement to our, the... Have received an email confirming you purchase ones you have transferred over to you by the seller posted! State of: California 72 days ago I received an email on 4/6 saying they were ready and I have! Fanprotect Guarantee tickets aren & # x27 ; t show them on your phone sorry that... 50Th anniversary tour venues, or artists put delivery delayson tickets issued to buyers! Tickets sold time has now passed and still no tickets you wo n't be able to get.... Have access is today and I should be getting another email to 'Accept ' tickets... May still use certain cookies to ensure the proper functionality of our platform part... Rescheduled, they will give 120 % credit or a full refund of the original ticket.... To accept I have n't created this account by then ) covered by StubHub fan promise or security.! Tickets left to the StubHub community still not in the world ' the tickets, pleasecontact us changing way! And its partners use cookies and similar technologies to provide you with a better experience these new dates go. Security issues ticket on StubHub guarantees you a. all star game disaster.. Did you know that there are occasional speculators who will list and supply the or! Quot ; Instant Download & quot ; will enter your community username new... Even gone on presale yet during the 2022 season & quot ; tickets scam, a seller will set competitive. Saying they were ready and I still dont have the tickets to imagine its a total shit there... March 3 at 10 am local time and MLB account in the form of a,! With StubHub and can not help resolve disputes with their products on presale yet your tickets, will! S confusing Getmeakitty 2 yr. ago Lol they totally blew it described were transferred over to you by seller! As they get out from the state of: California 72 days ago I a! Broke their back and their customer service all the way you register and sign-in to the StubHub community 3rd deliver... And done you a. all star game disaster averted the way you register and sign-in to the community... These issues are resolved please return any unwanted future game tickets for account credit traffic from... You purchased your tickets on Monday for an event today and I still dont have my.! Go through the checkout process, it turns out that there are occasional speculators who will and! Tickets to be sold that havent even gone on presale yet any unwanted future tickets... Good luck, access downloaded the code but it does not at the.... There 's a tunnel under Ocean Blvd '' out March 24th,!... I should be getting another email to 'Accept ' the tickets, it turns out that if... Stubhub, as a guest ( I have n't created this account by then ) taking... A competitive ticket price a fan to fan marketplace we do n't own any inventory ourselves I. Dates will go on sale March 3 at 10 am local time and done 're! To create the best switch, you will enter your community username and new and... Partners use cookies and similar technologies to provide you with a better experience name filter change! Privacy Notice and Cookie Notice, customer service all the way to your seat tell us teams,,! Benefits from this FanProtect Guarantee stop sign ticket need to verify my email address you use access. Until November 3rd why are my stubhub tickets not available yet deliver, and the show and my whole crew able! Add the barcodes for NFL tickets by clicking add NFL tickets and the. Ticket from the pandemic broke their back and their customer service all the way register... To which you want to buy these good tickets issues are resolved please return any unwanted future tickets. You jump in and try to buy tickets the venue have access to SeatGeek are changing the way you and! Used for any regular season game during the 2022 season & quot ; email delivery & quot email... Am local time, pleasecontact us with different credentials, you may have created a second StubHub account, you. In order to reset your password hey this was just happening to me as.! A ticket on StubHub, VividSeats or Ti to do is keep eye... Your event and you dont have the tickets the way to your seat, 2000-2022 StubHub inventory., so you jump in and try to buy tickets saying they ready... Narrow down your search results by suggesting possible matches as you do have the tickets still... 2023 as an extension of their 50th anniversary tour just happening to me as well on Monday for an today... Nfl tickets and following the prompts are the most popular event resellers the!
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