Amazon India’s first fulfillment centre in West Bengal to cater to the entire Eastern region. The fulfillment centre, or warehouse, spread over 83,000 square feet, at Srirampore in Bengal’s Hooghly district, has a storage capacity of over two lakh cubic feet.
The e-commerce company said the new fulfilment centre will ensure faster product delivery to sellers and consumers in the region. Over 100 sellers from across the country have already registered at the facility, it said. With the new warehouse in the West Bengal, Amazon.in now has as many as 21 Fulfilment Centres across India.
The new centre comes weeks after Amazon extended its payment and logistics solutions to other e-commerce firms. Amazon’s logistics solutions, includes handling products on behalf of sellers and ensuring it reaches the consumer, from its own warehouses.
“West Bengal is a very important market for us as its strategic location enables us to better serve customers in the region and neighbouring north-eastern States. With this expansion we will be able to support small & medium businesses while creating hundreds of work opportunities for locals in the State.” – Akhil Saxena, VP, Customer Fulfilment Operations, APAC, MENA & LATAM, Amazon
Amazon has one of the most advanced fulfilment networks in the world, and sellers in India have been benefitting from Amazon’s expertise in fulfilment, reliable nationwide delivery and customer service. The new specialised FC in West Bengal will help ensure that customers can enjoy festive shopping from the comfort and safety of their homes. Amazon also supports local entrepreneurs and businesses in West Bengal, with programs that enable part-time and full-time delivery opportunities. Amazon India has thousands of Flex partners and ‘I Have Space’ stores as well as more than 85 Amazon-owned and Delivery Service Partners stations, in West Bengal.
Amazon India’s commitment to West Bengal:
- 5 Fulfilment centres in West Bengal with more than 3.4 million cubic feet of storage space.
- 2 Sort centres in the State with more than 1.2 lakh square feet of processing area.
- Strong delivery network with more than 85 Amazon-owned and Delivery Service Partner stations in West Bengal.
- More than 25,000 sellers in West Bengal.
- Thousands of ‘I Have Space’ stores in West Bengal.
- Top categories include – Smartphones, large appliances, fashion, consumer electronics and grocery.
The expansion in West Bengal is a part of the company’s plans announced in July to add 10 new Fulfilment Centres and expand 7 existing sites, across India. Amazon India places tremendous value and focus on the well-being and safety of its people across its operations network and its customers. Amazon India will continue to work closely with the health officials and in line with Amazon’s global standards has already implemented close to 100 changes in its operational processes, including social distancing and daily temperature checks on entry and exit at the work site for the health and safety of its people.
All customers on www.amazon.in and the Amazon mobile shopping app have easy and convenient access to over 200 million+ products across hundreds of categories. They benefit from a safe and secure ordering experience, convenient electronic payments, Cash on Delivery, Amazon’s 24×7 customer service support, and a globally recognized and comprehensive 100% purchase protection provided by Amazon’s A-to-Z Guarantee. They can also enjoy Amazon.in’s guaranteed next-day, two-day delivery and standard delivery on products fulfilled by Amazon.
“The new facility will allow us to offer Fulfilment by Amazon (FBA) service to thousands of small and medium entrepreneurs in the region and help them gain access to customers across the country,” Amazon India director operations Akhil Saxena said.
By opting for the FBA service, a seller can story his products in Amazon’s warehouse and the company packs and delivers the orders to customers.
“Through the FBA service we give more selections (products) to the customers. The FBA model helps sellers to reduce the price by improving efficiency. And customers get faster delivery of products,” a senior company official said.
The online retailer said the warehouse facility would enable local small and medium enterprises to leverage its platform and nationwide delivery system. The fulfilment centres are operational in ten states with a total storage capacity of over five million cubic feet.
